Frequently Asked Questions

Quick answers about memberships, entries, and how SweepX works.

What is SweepX?

SweepX is a fair-entry sweepstakes platform operated in Michigan, USA. Members receive free entries each month based on their tier. There are no entry purchases — just memberships that reward participation.

Do I have to be 18 years old?

Yes. SweepX is open only to legal residents of the 50 U.S. states and D.C. who are 18 or older.

How do memberships work?

Memberships are monthly subscriptions processed through Stripe. Each tier includes a set number of complimentary entries credited to your account every billing cycle. Cancel anytime — you’ll keep all previously earned entries.

What happens if I cancel my membership?

You’ll stop receiving new monthly entries but keep any unused entries you already earned. Those can still be used in active or future sweepstakes.

Can I get a refund?

If your payment fails or is refunded, bonus entries from that billing period are removed. Sweepstakes that are canceled automatically refund entries back to your account.

How are winners chosen?

Winners are selected at random once a sweepstakes closes. Odds of winning depend on the number of valid entries received. Winners are notified by email and must claim their prize within 7 days.

Is there a free-entry option?

Yes. Each sweepstakes provides a no-purchase, mail-in entry method, fully compliant with U.S. sweepstakes law. Details are listed on the sweep entry page.

Need more help?

Reach out anytime at support@sweepx.app or join our Discord community for live support.